Which product needs service?
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MainstationsWall-mounted cleaning station with a built-in pump to supply itself and connected satellites with pressurized water.See solutions -
SatellitesSatellites are workstations for rinsing, foaming, and sanitizing. They must be supplied with pressurized water from a Mainstation or Booster.See solutions
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Mobile StationsPortable cleaning stations including pump, compressor, and block technology for rinsing, foaming, and sanitizing.See solutions
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Automatic SolutionsAutomates the cleaning processes, reducing the total cleaning time and the tedious and physical hard cleaning tasks.See solutions
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BoostersProvides satellite workstations with pressurized water allowing multiple simultaneous users.See solutions
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Prediluted SolutionsDilutes concentrated cleaning chemicals with water to a predetermined concentration, simplifying the cleaning process.See solutions
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1. Make sure that the station is connected to an electrical supply
2. Make sure that the LED at the front of the pump is blinking Green
3. Make sure that the Ball valves are opened
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1. Make sure that the maximum of simultaneous users is not exceeded
2. Make sure that everyone is using the correct rinsing nozzles
3. Make sure that the ball valves are fully opened
4. Check that the resulting setpoint on the display is showing the correct value
5. Make sure that the Operation handle is in the right position
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Cause Solution No or not sufficient compressed air to the system
Open the air inlet to the system The cleaning agent is not a foam product
change to a foam product Wrong Nozzle is used
change to the foam nozzle Air pressure is too low
Adjust the air pressure on the air regulator -
Cause Solution
Chemical product is mixed with water Exchange the chemical container
The used cleaning agent is not a foam product Change to a foam product
The injector system is blocked Clean the injector system
The limiting nozzle is blocked Change the limiting nozzle
Most Common Pump Failures
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The water inlet pressure has dropped below 0.6 bar for more than 3 seconds.
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The water temperature has exceeded 70°C.
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The pump is blocked or one of the electrical phases has a loose connection.
Check the electrical connection/plug.
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Bad connection between motor and frequency converter.
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The pump is missing an electrical phase. Check the power supply.
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Signal is outside range, the outlet/inlet pressure sensor has stopped working.
Analog 1 = Outlet pressure sensor
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Signal is outside range, the outlet/inlet pressure sensor has stopped working.
Analog 2 = Inlet pressure sensor
Satellite Repair Guides
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Fault Cause
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Repair Guide - The Satellite does not Foam
Control the following:
• Is the Satellite in the Foam Position and is the correct nozzle mounted? (Nozzle with white protection)
• Is the chemical a Foam product?
• Is the Air pressure between 3-6 Bar?
• Is the water pressure to the Satellite at least 10bar?
• Is the Hose length below 30 meters, and at least ½”? A hose length above 30 meter can reduce the Foam quality.
If all the above has been checked but the Satellite still does not Foam control the following:
• Check the Chemical suction hose for cracks
• Control the Check valve for the chemical
- Remove the check valve and make sure that the small ball inside can move freely.
o This can be done with a piece of welding wire by pushing it into the check valve from below. Or by taking the check valve apart.
If the Satellite still does not Foam the Injector must be controlled.
• Close the water inlet valve
• Take off the handle on the front and loosen the 4 screws holding the cabinet.
• Close the Air valve inside the Satellite
• Take off the air hoses so the Block can be removedfrom the cabinet.
• Loosen the union between the Block andthe water Inlet.
• Loosen the two screws underneath the Satellite
• Take the whole block out of the Cabinet
• Open the Block from the side where the Water in
and outlet is mounted.
• Take out the Injectors and make sure that they are not blocked by any chemical remains etc.
• Re-assamble the block and mount the block back into the Satellite.
If the Satellite still does not Foam contact a service technician.
SU Baseline Satellite
Model Overview
Main Station Service
Frequency Converter
